Promoting Emotional Intelligence in Organizations

by Cary Cherniss and Mitchel Adler

Book Overview

Organizations around the world spend billions of dollars annually on training programs for managers and leaders, yet few if any address the important skill of how to recognize, acknowledge, and manage... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1562861379
• ISBN13: 9781562861377
• Release Date: August 2000
• Publisher: ASTD
• Length: 200 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"

Customer Reviews

Keys to cultivating emotional intelligence

As president of a consulting and training firm which works with organizations to help them adopt new management methods, I found Promoting EI in Organizations to be a truly exceptional book. It was well structured; but not dry. The clear organization was backed by case studies and examples, almost all of which were extremely practical and relevant. (Some of the case studies near the beginning of the book were more motivational.)The recognition that true change in managerial skill requires in depth experiential training and ongoing support underlies the ideas in the book. The challenge of convincing an organization to commit to a particular method and to provide resources for this kind of development is great. This book provides methods and materials which will assist in that process through its review of best practices.The need for review and continuous improvement is sharp. I appreciate the author's point that we must show that the training is working for the business, or modify it, or drop it. The book's 22-step process for this was excellent. It would have been valuable to include more on methods of cyclical review and feedback to produce improvement.For anyone who is serious enough about managerial "soft" skills to want to provide training in them, and then measure results with hard dollars and business return on investment, this book is an excellent resource.Sid Kemp, PresidentQuality Technology & Instruction, L.L.C.

A book to give to your manager!

Finally! A book that adresses an important and overlooked area for improving management skills and developing leaders. The book emphasizes and explains the necessary balance between professional work, human behavior and the emotional components of our lives that add color (and sometimes conflict) to our lives. Promoting Emotional Intelligence in Organizations suggests a range of soft-skill tools that professionals of many ilks and industries can use for the benefits of their organization. I read the book in preparation for attending the Council of Independent Colleges institute for chief academic officers (Cary Cherniss is an invited CIC conference speaker). This will be a revolutionary and welcome concept on many campuses.