Process Mapping: How to Reengineer Your Business Processes

by V. Daniel Hunt

Book Overview

A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail. Managers whose job it is to improve company performance, like physicians who work to improve patient health, must develop a clear picture of how each process fits into the overall organizational...

• Format: Hardcover
• Language: English
• ISBN: 0471132810
• ISBN13: 9780471132813
• Release Date: February 1996
• Publisher: Wiley
• Length: 288 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 5.8" x 9.7"

Customer Reviews

Excellent Starter for Process Mapping

I recently bopught this book and found that it was clearly written and gave me an excellent overview of Process Mapping. The author did my homework by bringing together under one cover the basics on process mapping.I found the section on how to collect process information and the software reviews were excellent. I can imagine some vendors did not like their reviews!Excellent first book on Process Mapping.

Excellent

Easy language, nice examples, easy explanations, lots of references about other authors and books related

Excellent overview of process simplification and process map

This is an excellent substantitive book for individuals interested in understanding how to improve your business processess. In particular the sections on software selection, data collection, and the development of effective teams to help understand and reengineer your business processes are unique. Hunt provides for the business community an insight to the government developed IDEF approach to process mapping. An excellent one-stop-source for process mapping.

Excellent overview of process mapping

This book provides an excellent overview of the fundamentals of process mapping, including the IDEF methodology. It provides a series of brief but clear case studies in Chapter 5. Chapter 8 provides a unique INDEPENDENT ASSESSMENT of Process Mapping Tools. A must buy book for the individual that is beginning to understand and apply process mapping.

Excellent reference to IDEF and Process Mapping Theory

If you ever had difficulty explaining what you do then this book in for you. Explaining daily operations internally within an organization is one thing, but trying to externally explain is were most managers hit the anxiety wall head-on. This book clearly defines the rational of utilizing the Intergrated Definition for Function Modeling (IDEFO). Process mapping utilizing a standard ensures common language understanding internally as well as externally. The ability for managers to explain what they do to all stakeholders is the foundation and vital key to true 360 degree process improvement.