Process Consultation Revisited: Building the Helping Relationship (Pearson Organizational Development Series)

by Edgar H. Schein

Focusing on the interaction between consultant and client, this volume explains how to achieve the healthy relationship so essential to effective consultation. Whether the adviser is a therapist, social worker, manager or friend, the relationship can be difficult to understand and manage.

• Format: Paperback
• Language: English
• ISBN: 020134596X
• ISBN13: 9780201345964
• Release Date: August 1998
• Publisher: FT Press
• Length: 272 Pages
• Weight: 0.69 lbs.
• Dimensions: 0.6" x 5.5" x 8.3"

Customer Reviews

SHEIN SHINES ON

This little book is a gem. Always was and always will be. Take off a weekend. Turn off the phone. Shut your email. Take a big notebook and an big fat easy to-handle pen and refurbish you mind gears. A month or two later do the same with Career Anchors: Participant Workbook (Pfeiffer Essential Resources for Training and HR Professionals) Shien shines on.. and so will you after letting his special sanity into your neurology. At One Big Idea Consulting Limited NZ Schein is always on our 100-Day Action Projects menu. Nutritional Food for thought as well as organisation processing.

Schein shines in his succint and clear consulting book

The book has pragmatic information that can be applied, and explains enough theory for anyone to understand where the consulting model is coming from. Well written by a leader in organizational development.

A Book That Works

This book is a "must have" for anyone who works with individuals in a coaching role.

Process Consultation Revisited

A very helpful book in explaining the concept of process consultation. This is one of the course texts for a nursing consulting course that I am currently taking. The author, a social psychologist, describes the differences between process consultation and 2 other models that are commonly used in consultation known as the Expertise Model and the Doctor-Patient Model. There are 10 principles that describe the essence of PC, according to Schein: Always try to be helpful, always stay in touch with the current reality, access your ignorance, everything you do is an intervention, it is the client who owns the problem and the solution, go with the flow, timing is crucial, be constructively opportunistic with confrontive interventions, everything is a source of data and when in doubt share the problem. The book describes all of this and more with excellent case studies.

A "Must Read" for Managers & Consultants!

This is the best book on "helping" I have ever read. I use it constantly in my work as an organizational change consultant.I highly recommend Edgar Schein's work to every manager and consultant I meet. Schein's work is amazingly insightful.Buy this one today!Dr. Michael BeitlerAuthor of "Strategic Organizational Change"