Problem Management: A Practical Guide

by Jim Bolton and Buff Scott III

This is a practical guide for anyone involved with the creation and development of efficient service request catalogues for consumer and business services. In order to have smooth online transactions, the service request catalogue is critical. This publication will benefit not only those in IT, but also those who need to oversee delivery of an automated catalogue to ensure optimal implementation for a successful customer experience. This is a frequently...

• Format: Paperback
• Language: English
• ISBN: 0117082988
• ISBN13: 9780117082984
• Release Date: September 2024
• Publisher: Tso, the Stationery Office
• Length: 140 Pages