This WALL STREET JOURNAL BEST SELLER shares that 'You're either building the brand or killing the brand and nothing is neutral.' The brand, as a tangible expression of a top performing culture, comes to life when its elements - including the mission - are taken off the wall and put into daily action at all levels and through all individuals in the organization. This occurs, and is measured through, what David calls "ABI" - the Audit of Brand Integrity...