Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers

by Wendy Leebov

Do you want your employees to communicate with each other in a consistently direct and respectful way? Communication problems and the need to deliver hard messages plague interactions between employees, physicians and patients. While your employees are caring and intend to work harmoniously with each other, they may not have the necessary skills. With Practical Assertiveness, you can help your team master and apply tactful, direct, and compassionate...

• Format: Paperback
• Language: English
• ISBN: 1479336068
• ISBN13: 9781479336067
• Release Date: October 2012
• Publisher: Createspace Independent Publishing Platform
• Length: 58 Pages
• Weight: 0.20 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"