Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-To-Use Phrases for Coming Out on Top Even in the Toughest Office Cond

by Susan Benjamin and Tiffany Clarke Harrison

Book Overview

The Right Phrase for Every Situation . . . Every Time WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People , this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give...

• Format: Paperback
• Language: English
• ISBN: 0071597328
• ISBN13: 9780071597326
• Release Date: July 2008
• Publisher: McGraw-Hill Companies
• Length: 224 Pages
• Weight: 0.53 lbs.
• Dimensions: 0.7" x 5.0" x 8.1"

Customer Reviews

Great Reference Tool

I have found this to be a great book. A must have in your office!