Peoplesmart Facilitator's Guide [With CDROM]

by Melvin L. Silberman and Freda Hansburg

Are you ready to show your participants how to bring out the bestin their colleagues, customers, direct reports, and bosses? Thenthe PeopleSmart Workshop is for you

The Workshop empowers leaders, associates, or intact teamsto:

Be curious, not furious, when faced with a challengingcolleague.Get information and ideas across so they are understood.Promote ideas that are accepted rather than resisted.Think ?we? rather than ?me? in team...

• Format: Ring-bound
• Language: English
• ISBN: 0787979538
• ISBN13: 9780787979539
• Release Date: November 2005
• Publisher: Pfeiffer
• Length: 208 Pages
• Weight: 3.75 lbs.
• Dimensions: 2.6" x 11.3" x 11.5"