The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer

by Edward E. Scannell and Colleen Rickenbacher

More than 700,000 books sold in the Big Book series Always say and do the right thing at the right time Developing the necessary skills critical to teamwork and company success-taught in a fun group format

Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of...

• Format: Paperback
• Language: English
• ISBN: 0071745092
• ISBN13: 9780071745093
• Release Date: August 2010
• Publisher: McGraw-Hill Companies
• Length: 272 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.7" x 7.4" x 9.3"