During the past decade, leaders have increasingly relied onself-managing work groups, multifunctional teams, andcross-national executive groups to create the organization of thefuture. Yet groups are not a panacea for organizational problems;conflicts between individuals or factions within a group oftencreate seemingly contradictory situations'paradoxes'that canprevent the group from reaching its goals. In this groundbreaking classic, Kenwyn Smith...
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