Owning Itil(R): A Skeptical Guide For Decision-Makers

by Rob England

Essential reading for all decision makers (IT-literate or not) who are presented with an ITIL(r) proposal or asked to oversee or own an ITIL project. It explains, in lay-managers terms, what ITIL is.... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0958296901
• ISBN13: 9780958296908
• Release Date: April 2009
• Publisher: Two Hills
• Length: 178 Pages
• Weight: 0.54 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"