Organizational Listening and Response: Attending to External Stakeholders

by William A. Donohue and David Randall Brandt

This book argues that listening to constituents who reside outside organizational boundaries, but who are essential members of an organization's ecosystem, is a vital constitutive element of organizational communication. It also attempts to demonstrate that, by and large, the field of organizational communication has neglected such listening.

The book goes on to introduce a conceptual and methodological framework organizations can use to...

• Format: Hardcover
• Language: English
• ISBN: 3031587782
• ISBN13: 9783031587788
• Release Date: July 2024
• Publisher: Palgrave MacMillan
• Length: 240 Pages
• Weight: 1.01 lbs.
• Dimensions: 0.6" x 5.8" x 8.3"