Operations Management: Quality and Competitiveness in a Global Environment

by Roberta S. Russell and Bernard W. Taylor III

Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business...

• Format: Hardcover
• Language: English
• ISBN: 0471692093
• ISBN13: 9780471692096
• Release Date: January 2005
• Publisher: Wiley
• Length: 832 Pages
• Weight: 4.35 lbs.
• Dimensions: 1.2" x 8.7" x 11.1"