Operations Management

by John Bicheno and Bryan B. R. Elliott

Book Overview

Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.

• Format: Paperback
• Language: English
• ISBN: 0631201807
• ISBN13: 9780631201809
• Release Date: December 1997
• Publisher: Wiley-Blackwell
• Length: 644 Pages
• Weight: 2.70 lbs.
• Dimensions: 1.4" x 6.7" x 9.6"