Operational Support and Analysis: A Guide for Itil(r) V3 Exam Candidates

by John Sansbury

This user-friendly book aims to assist candidates pass the ITIL? OSA Intermediate examination. It not only references the source material from the core ITIL texts but also gives practical guidance... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1906124590
• ISBN13: 9781906124595
• Release Date: January 2010
• Publisher: BCS, the Chartered Institute for IT
• Length: 160 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.5" x 6.8" x 9.7"