One Size Fits One

by Deborah C. Stephens, Tom Parker, Gary Heil

Book Overview

Advance praise for: One Size Fits One "It's a book that should be read every year. With customers today having more choices than ever before, how you serve them could be the difference between keeping... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0442020635
• ISBN13: 9780442020637
• Release Date: January 1997
• Publisher: Van Nostrand Reinhold Company
• Length: 292 Pages
• Weight: 1.38 lbs.
• Dimensions: 1.0" x 6.3" x 9.3"

Customer Reviews

Outstanding resource

This book will be a great resource to my workplace and our efforts to find a style of management that will take us into the future. Gary Heil seems to have a finger on the pulse of what will work in the workplace today.