This new volume deals with the many volatile issues raised by after hours and weekend work, one of the most demanding and controversial areas of family medicine. It will help practitioners meet the needs of their clients and preserve their own right to privacy and relaxation. On Call discusses the special clinical elements that are unique to these services, as well as how patients view them. The role of telecommunication technology and the increasing consumerism in medicine are covered in depth, as are concerns about quality assurance. This much needed guidebook includes a number of practical exercises based on real out-of-hours calls. in-depth, as are concerns regarding quality assurance. This much-needed guidebook includes a number of practical exercises based on real out-of-hours calls, giving the reader access to information available in no other reference and will fill a void in the literature in this area.
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