Observing the User Experience: A Practitioner's Guide to User Research

by Mike Kuniavsky and Elizabeth Goodman Ph.D. School of Information University of California Berkeley

Observing the User Experience: A Practitioner's Guide to User Research, Third Edition helps readers bridge the gap to understand what users want and need from their product. Filled with real-world experience and a wealth of practical information, the book presents a complete toolbox of techniques to help designers, developers, and other stakeholders see through the eyes of their users. Sections discuss the benefits of end-user research and...

• Format: Paperback
• Language: English
• ISBN: 0128155698
• ISBN13: 9780128155691
• Release Date: January 2026
• Publisher: Morgan Kaufmann Publishers
• Length: 640 Pages