Are you dealing with someone who makes you miserable? Does she cut people down or say something mean and then claim, "Just kidding?" Do you talk on eggshells because you never know what might set him off? Do you work with, for, or around someone who loves to stir up drama? Do you wish this person would just leave you alone?
If you answered yes to any of these questions, you're in the right place. This "tell-it-the-way-it-is" book teaches you exactly...