Proven techniques from the world's most famous police negotiator turned business consultant As chief negotiator for the NYPD, Dominick Misino talked people down from bridges, got felons to give up hostages, and even disarmed terrorists with a few well-chosen words. But Misino's fame as a crack negotiator isn't limited to the world of law enforcement. One of today's most sought-after experts on business negotiation, he's shown managers...