In our daily life we have to face the request of one kind or other. We love to help others and it is a good habit as well. But then we do not have time to fulfill our own needs. Thus frustration starts cropping up in our mind. For most people it is different to say 'No' to others. We know that if we say 'No' at the right time we can escape many problems of life. In this book some methods have been given to say 'No.' That way we can make our life happy...