Modern Analysis of Customer Surveys: With Applications Using R

by Silvia Salini and Ron S. Kenett

Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0470971282
• ISBN13: 9780470971284
• Release Date: January 2012
• Publisher: Wiley
• Length: 528 Pages
• Weight: 2.10 lbs.
• Dimensions: 1.1" x 6.6" x 9.8"