Ministry of Hospital Chaplains: Patient Satisfaction

by Marjorie A. Lyon and Larry VandeCreek

Evaluating the success of hospital chaplaincy has been a difficult task, but finally an effective approach has been developed. Ministry of Hospital Chaplains: Patient Satisfaction presents the Patient Satisfaction Instrument for Pastoral Care (PSI) which measures the quality and character of spiritual care and can contribute to the establishment of professional norms. To find out whether specific changes in pastoral practices lead to increased satisfaction...

• Format: Paperback
• Language: English
• ISBN: 1138995894
• ISBN13: 9781138995895
• Release Date: March 2016
• Publisher: Routledge
• Length: 76 Pages