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Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others... Read Full Overview

Effective communication is essential to career success, stable family life, and personal happiness. Since its publication in 1983, Messages has become a proven standard in the field of books on communication skills, showing readers how to improve relationships and personal effectiveness... Read Full Overview

This classic, best-selling communication skills book has already helped thousands of people cultivate better relationships with friends, family members, coworkers, and partners. Now fully revised and updated, this long-awaited fourth edition of Messages teaches readers to become... Read Full Overview

Effective communication is essential to career success, stable family life, and personal happiness. Since its publication in 1983, Messages has become a proven standard in the field of books on communication skills, showing readers how to improve relationships and personal effectiveness... Read Full Overview

Effective communication is essential to career success, stable family life, and personal happiness. Since its publication in 1983, Messages has become a proven standard in the field of books on communication skills, showing readers how to improve relationships and personal effectiveness... Read Full Overview