Measuring Team Performance: A Step-By-Step, Customizable Approach for Managers, Facilitators, and Team Leaders [With CDROM]

by Steven D. Jones

So, you've empowered your teams to make the decisions that lead to success. But how do you measure their progress and keep them accountable? This book outlines a field-tested measurement system that can be customized to fit any team. It's a system that involves every team member as it factors in customer concerns, organizational strategy, and other big-picture issues critical to success. Case studies of teams that have used this approach--including...

• Format: Hardcover
• Language: English
• ISBN: 0787945692
• ISBN13: 9780787945695
• Release Date: January 2007
• Publisher: Jossey-Bass
• Length: 272 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.9" x 6.2" x 9.2"

Customer Reviews

Slow but excellent

First the must have had to find the book because it took so long to arive. But it was in great shape and even inclued a CD.