KD does a great job of laying out very practical qualitative as well as quantitative measurements around social media programs. Highly recommended!
A practical guide
Published by Thriftbooks.com User , 16 years ago
Despite the academic nature of the subject "Measuring Public Relationships" is uncomplicated, easy to digest and I would happily recommend it to PR professionals and those studying public relations. It provides valuable insights and practical examples and focuses on a wide variety of disciplines under the public relations umbrella. Leon Hudson, Chong Newztel, New Zealand
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