Measuring Performance in Public and Nonprofit Organizations

by Theodore H. Poister

Book Overview

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in...

• Format: Hardcover
• Language: English
• ISBN: 078794999X
• ISBN13: 9780787949990
• Release Date: May 2003
• Publisher: Jossey-Bass
• Length: 289 Pages
• Weight: 2.30 lbs.
• Dimensions: 1.1" x 7.2" x 9.6"