Managers, quality professionals and educators tell us this is the best book they've read on quality improvement. It gets to the heart of the subject using easy terms. This book picks up where The Goal... This description may be from another edition of this product.
Will Kaydos contributed to the field of measurement/management in a meaningful fashion with this book. His book helps to not only design better measures, but provides guidance about what to do based on the outcomes. This is a worhwhile addition to any managers bookshelf.
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.