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Paperback Measuring E-Service Quality and Its Linkage to Customer Loyalty Book

ISBN: 3838397460

ISBN13: 9783838397467

Measuring E-Service Quality and Its Linkage to Customer Loyalty

Service quality is one of the key factors in determining the success or failure of Internet Commerce. To develop a reliable and valid measurement of Internet-based service quality (e- service... This description may be from another edition of this product.

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Format: Paperback

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