Measuring Cust Satisfac -Text

by Richard F. Gerson and Gerson

Proven techniques and methods to evaluate and improve customer satisfaction. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1560521783
• ISBN13: 9781560521785
• Release Date: January 1993
• Publisher: Kendall/Hunt Publishing Company
• Length: 112 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.3" x 7.9" x 10.1"