Measuring Customer Satisfaction -Text and Cases

by Manoj Kumar

This study is related to the measurement of the levels of customer satisfaction in the Retail Industry and the factors which are going to be influencing the satisfying behavior of the customers... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3659481440
• ISBN13: 9783659481444
• Release Date: October 2013
• Publisher: LAP Lambert Academic Publishing
• Length: 72 Pages
• Weight: 0.26 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"