Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement

by Dina Gray, Monica Franco, Andrey Pavlov, et al.

A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and...

• Format: Hardcover
• Language: English
• ISBN: 1119970709
• ISBN13: 9781119970705
• Release Date: January 2015
• Publisher: Wiley
• Length: 240 Pages
• Weight: 1.12 lbs.
• Dimensions: 0.8" x 6.1" x 9.1"