Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done

by Keith D. Swenson

The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0929652126
• ISBN13: 9780929652122
• Release Date: April 2010
• Publisher: Meghan Kiffer Pr
• Length: 337 Pages
• Weight: 2.13 lbs.
• Dimensions: 8.5" x 0.8" x 5.8"