Hello, I'm Jake, a retired production planner. I've been talking to my coffee mate Ben about the factory where I have spent the better part of my life. Believe me, I have seen things go well and even more go very wrong. I'm outside the gate now, but the grapevine is keeping me up to date. Which is why I know that the factory is heading into oblivion, as management does not seem to understand commonsense principles and they are testing the patience...