Managing the Total Quality Transformation

By Thomas H. Berry

Aims to show how the various strands of quality management need to be orchestrated into an effective, integral whole. Among the areas covered are customer focus, strategic thinking, team building,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0070050716
• ISBN13: 9780070050716
• Release Date: September 1990
• Publisher: McGraw-Hill
• Length: 223 Pages
• Weight: 1.10 lbs.
• Dimensions: 9.5" x 1.0" x 6.3"