Managing the It Services Process

by Noel Bruton

Managing the IT Service Processis the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management process and links together the elements... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0750657235
• ISBN13: 9780750657235
• Release Date: April 2004
• Publisher: Routledge
• Length: 222 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.5" x 7.4" x 9.7"