Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee

by Terrence E. Deal and William A. Jenkins

Book Overview

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0446394564
• ISBN13: 9780446394567
• Release Date: March 1994
• Publisher: Warner Books
• Length: 340 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.7" x 5.2" x 7.9"