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First published in 1993, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information - in short, the best way to use the humans, the machines, and the intangible... Read Full Overview

An attempt to identify and describe the important factors to be considered in making decisions about ways to provide access to information. Each chapter is accompanied by comments from a broad range of experts in the information field.