Managing Quality

by Mihaela L Kelemen

Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory.

The book:

- introduces readers to key concepts and issues in quality management

- provides an overview of both managerial and critical perspectives...

• Format: Paperback
• Language: English
• ISBN: 0761969047
• ISBN13: 9780761969044
• Release Date: February 2003
• Publisher: Sage Publications Ltd
• Length: 210 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.6" x 6.7" x 9.6"