Managing Public Services - Implementing Changes: A Thoughtful Approach to the Practice of Management

by Kiernan Keiran Doherty and Tony L. Doherty

The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as well as 'how'.

The...

• Format: Paperback
• Language: English
• ISBN: 0415414512
• ISBN13: 9780415414517
• Release Date: December 2013
• Publisher: Routledge
• Length: 784 Pages
• Weight: 3.60 lbs.
• Dimensions: 1.5" x 7.4" x 9.5"