Managing Intercultural Conflict Effectively

by Stella Ting-Toomey and John G. Oetzel

Book Overview

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues,...

• Format: Paperback
• Language: English
• ISBN: 0803948433
• ISBN13: 9780803948433
• Release Date: July 2001
• Publisher: Sage Publications, Inc
• Length: 248 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.0" x 9.1"