Managing Emotions in the Workplace

by Neal M. Ashkanasy, Wilfred J Zerbe, Charmine E J Hartel, et al.

Book Overview

The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional buttons to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding...

• Format: Paperback
• Language: English
• ISBN: 076560938X
• ISBN13: 9780765609380
• Release Date: May 2002
• Publisher: Routledge
• Length: 352 Pages
• Weight: 1.13 lbs.
• Dimensions: 0.9" x 6.3" x 9.1"