Engagement: Transforming Difficult Relationships at Work

by Joan V Gallos, Lee G. Bolman, Joan V. Gallos

Book Overview

Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences...

• Format: Hardcover
• Language: English
• ISBN: 1119150833
• ISBN13: 9781119150831
• Release Date: April 2016
• Publisher: Wiley
• Length: 208 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.7" x 6.4" x 9.1"