Managing Change and Innovation in Public Service Organizations

by Kerry Brown, Stephen P. Osborne, Stephen Osborne

Book Overview

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:

the use of figures, tables and boxes to highlight ideas and concepts of central importance...

• Format: Hardcover
• Language: English
• ISBN: 0415328977
• ISBN13: 9780415328975
• Release Date: March 2005
• Publisher: Routledge
• Length: 272 Pages
• Weight: 1.31 lbs.
• Dimensions: 0.7" x 6.1" x 9.6"