ManageFirst: Customer Service with Answer Sheet

by National Restaurant Association

Book Overview

This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0132179326
• Release Date: August 2012
• Publisher: Pearson
• Length: 240 Pages
• Weight: 1.05 lbs.
• Dimensions: 11.0" x 0.8" x 8.6"