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Hardcover Making Use: Scenario-Based Design of Human-Computer Interactions Book

ISBN: 0262032791

ISBN13: 9780262032797

Making Use: Scenario-Based Design of Human-Computer Interactions

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Format: Hardcover

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Book Overview

Difficult to learn and awkward to use, today's information systems often change our lives in ways that we do not need or want. The problem lies in the software development process. In this book John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design.

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