Making It Right: Healthcare Service Recovery Tools, Techniques, and Best Practices

by Paul Alexander Clark, Mary P. Malone, HCPro Inc., et al.

HCPro and Press Ganey are proud to introduce "Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices." It is a unique and authoritative resource and training tool to... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1578397243
• ISBN13: 9781578397242
• Release Date: November 2005
• Publisher: Hcpro Inc.
• Length: 202 Pages
• Weight: 0.75 lbs.