Making It Right: Healthcare Service Recovery Tools, Techniques, And Best Practices (Press Ganey) (Press Ganey) (Press Ganey) (Press Ganey)

By Paul Alexander ClarkMary P. MaloneHCPro Inc., et al.

HCPro and Press Ganey are proud to introduce "Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices." It is a unique and authoritative resource and training tool to... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1578397243
• ISBN13: 9781578397242
• Release Date: November 2005
• Publisher: Hcpro Inc.
• Length: 202 Pages
• Weight: 0.75 lbs.