Make No Mistake! an Outcome-Based Approach to Mistake-Proofing

by C. Martin Hinckley

With C. Martin Hinckley's new book Make No Mistake! An Outcome Based Approach to Mistake-Proofing, that vision can become a reality.

If you work for a company that emphasizes traditional quality control methods, it's unlikely that you've seen defects eliminated despite your substantial efforts. Make No Mistake! clarifies the reasons why such traditional methods fail and shows how world-class quality can be achieved at a minimal...

• Format: Hardcover
• Language: English
• ISBN: 156327227X
• ISBN13: 9781563272271
• Release Date: September 2001
• Publisher: Productivity Press
• Length: 416 Pages
• Weight: 3.05 lbs.
• Dimensions: 1.3" x 8.5" x 10.9"