When it comes to leading, training and managing a sales force, Kathy Koultourides has "been there and done that." She's trained 4,000 sales reps, and she's seen it all in terms of sales professionals at their very best and their very worst. This book -- humorous and entertaining in its portrayal of real-life sales team horror stories -- focuses on those "very worst behaviors" and offers stories that are as instructive as they are shocking, interesting...