Long Term Care Customer Service Participant Resource Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone

by Rob Anderson

As part of this purchase a link will be sent to you for the free Companion Video. Please email robeanderson@yahoo.com.

Long Term Care Customer Service is designed to accelerate your skills and your resident's satisfaction. This course includes: -A systematic and simple method for improving customer service skills-Learning sessions as short as 15 minutes -Practical skills you can apply immediately to improve how you work with your colleagues...

• Format: Paperback
• Language: English
• ISBN: 1497358302
• ISBN13: 9781497358300
• Release Date: March 2014
• Publisher: Createspace Independent Publishing Platform
• Length: 122 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.3" x 8.5" x 11.0"